Terms of Service

1. The service

Phrok, operated by WorkHub Platform Inc., provides a hosted Model Context Protocol (MCP) server and dashboard that lets AI assistants you authorize place outbound phone calls using an AI voice agent, and returns call status, transcripts and summaries.

2. Your account

You must be at least 18 and provide accurate information. You are responsible for all activity under your account, API keys and OAuth connections, and for keeping credentials secret. Notify us promptly of any unauthorized use.

3. Responsibility for calls

Every call is placed on your behalf and at your instruction (directly or through an assistant you connected). You are solely responsible for the purpose and content of calls, for having a lawful basis to contact each recipient, and for complying with all applicable laws, including telemarketing, consent, call-recording and privacy laws.

You must comply with our Acceptable Use Policy. The AI disclosure at the start of each call cannot be disabled.

4. Plans, billing and overage

Paid plans are billed monthly in advance through our payment processor. Included minutes reset each billing period and do not roll over. Where your plan allows overage, additional minutes are billed in arrears at the published rate. Fees are non-refundable except where required by law. We may suspend calling for unpaid balances.

Subscriptions renew monthly until cancelled; cancellation takes effect at the end of the current billing period.

5. Dedicated numbers

Dedicated numbers are an optional add-on on paid plans: $15 per number per month, billed monthly in advance. The minimum term is one month and each number renews monthly until cancelled. Cancellation takes effect at the end of the current paid month; the number keeps working until then and there are no partial-month refunds. Numbers are released when the term ends (or when your paid plan ends) and may be reassigned to someone else.

6. Trial

The free trial includes a limited number of minutes and permits calls only to phone numbers you have verified as your own. We may change or end the trial at any time.

7. Suspension and termination

We may suspend or terminate your access immediately if we reasonably believe you violated these Terms or the Acceptable Use Policy, if required by a carrier or regulator, or to protect recipients or the service. You may cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period.

8. Third-party services

Calls are carried by telephony providers and processed by AI model providers. Their availability is outside our control and calls may fail, be misrecognized, or be summarized inaccurately. Review transcripts before relying on outcomes.

9. Disclaimers and liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the three months before the claim, and we are not liable for indirect or consequential damages.

10. Indemnity

You will defend and indemnify us against claims arising from calls placed through your account or your breach of these Terms or applicable law.

11. Governing law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law rules. Courts in California, United States have exclusive jurisdiction.

12. Changes and contact

We may update these Terms with notice by email or in the dashboard. Continued use after changes take effect constitutes acceptance. Questions: info@workhub.ai.